Customer-Centric Approach:
We are committed to empowering client success and satisfaction with our service. Beyond individual project development, we create and nurture an environment for a positive and long-term client relationship. We ensure there is a constant flow of respect for time and the value of both the organizations and support for mutual success in the form of knowledge, resource, innovation, and sustainability.
Partnership:
We strive to “be the partner of choice” – Vserve owns every assigned project and works with commitment and integrity to provide the highest standard of services. Our eCommerce specialist works as a part of your internal team to plan and execute a wide variety of eCommerce initiatives that improves the client’s performance and maximizes profits in a cost-effective way.
Innovation:
Innovation is not just in our statement but we uphold it in our value and our way of life. At Vserve, we identify innovators and acknowledge novel ideas on the desk that create new value. Inspiring creativity, we support our employees to face challenges and solve problems with innovative solutions. We stand with our team while they take a risk and learn from their outcomes.
Excellence:
Beyond success, we are passionate about our process and service excellence. As a team, we strive to deliver high-quality services that add enduring value to your business. We are determined to serve our customers with a constant focus on their needs and dedicate our attention to meeting those needs with a sense of urgency. And we believe limits are set to be defied!
Leadership
Our management team and directors cultivate the company’s success with their leadership, skills, and experience. Our leaders are innovation pioneers, who drive the team with a clear vision to create a paradigm shift in the business process outsourcing industry. Together they are an innovative force behind our company and as an individual, they inspire every idea, concept, and solution we create with their passion and inclination.
Awards and Honors
Receiving the Payoneer business of the year award has energized our team to continue the business concept of helping small businesses grow exponentially capitalizing on outsourcing as a service. The recognition supports Vserve’s conviction that the unexplored market of small and medium businesses can benefit greatly by utilizing outsourcing as a service for non-core business tasks. And focusing more on the core revenue-earning activities, thereby leveling the playing field for ever-evolving businesses.
Our People
We are a team because we value and respect each other
Partnering with Vserve, you are tapping into the expertise of 350+ employees with rich experience and sound technical knowledge. Our professionals are skilled problem solvers, decision-makers, and true leaders of the future.
In fact, our proven track record of success is driven from within- it includes a team of industry veterans and thought leaders and key players who have been a part of the Vserve team for more than a decade and consider us home.
Our Culture
We believe people learn and grow more in a dynamic and fun-filled environment
We follow the “learn, share and grow” policy, which helps each employee to obtain the best knowledge in the working environment. To support employees at every stage of their career – we provide continuous education opportunities based on their aspirations and offer promotions both within and across teams so people can follow their passion and remain a valuable asset to the company.
We believe empathy and communication are the keys to building a better relationship and ensuring everyone is well-informed and ideas are being heard. Our vibrant work culture is a compliment for each employee, to bring our teams even closer we host a variety of team bonding events and celebrate milestones.
We Celebrate Diversity
We constantly strive to build a diverse and inclusive environment and work on finding ways to bring people together, we believe teams that bond work better together and are inherently comfortable sharing feedback and brainstorming ideas.
Innovation for Sustainability
With Vserve sustainable solutions, we extend our support beyond our customers to the community that they serve. We work with a systemic approach to reduce negative impact and continuously enhance a positive community impact within our people, society, and the environment. We commit to working together with our clients and their community to meet the unprecedented challenges of a rapidly changing business landscape to emerge with strength, focusing on the future.
